Shipping policy
ASSORTMENT GALLERY — SHIPPING POLICY
Made-to-Order Production
Every piece in our collection is made to order. That means your item is produced specifically for you after your order is placed. Please allow 2–7 business days for production before your order ships. During peak periods, production may take slightly longer — we'll keep you informed.
Domestic Shipping (United States)
We offer free shipping on all US orders. Once your order ships, estimated delivery times are:
- Standard: 3–5 business days
- Express options available at checkout
International Shipping
We ship worldwide. International orders under 25 lbs ship free. Estimated delivery times vary by destination, typically 7–21 business days after production is complete. Customs clearance may add additional time — this is outside our control.
Total Estimated Delivery Time
Your total wait time = production time (2–7 business days) + shipping time. We'll send you a tracking number as soon as your order ships.
Route Shipping Protection
We offer Route Shipping Protection at checkout to protect your order against loss, theft, or damage in transit. We strongly recommend adding it for peace of mind.
Questions?
Reach us at customersupport@assortment-gallery.com — we're here to help.