FAQ - Frequently Asked Questions

FAQ - womens wooden watches and more

1) Is ordering secure? 

Yes, we use McAfee secure, delivering you the safest shopping experience.

2) What's your refund policy?

Refunds are honored up to 30 days from purchase. Buyer pays for shipping/handling of the product. Refunds are issued via the same method which the buyer paid for the product.

3) When can I expect my order?

Orders are processed and shipped within three working days from the date you order. We do not ship orders during the weekend. In most cases, you can expect your order within 12 days. If this timeframe isn't met, contact us immediately.

4) How do I contact your customer support?

Send an email to customersupport@assortment-gallery.com. Response time is 24 hours. If you do not receive a reply, please check your junk mail.